Aion Plus
Terms & Conditions
Last updated: November 5, 2026
Welcome to Aion Plus. These Terms & Conditions (the “Terms”) are a legal agreement between you and Thirty3 Investments LLC, doing business as Aion Plus (“Aion Plus,” “we,” “us,” or “our”). They cover your use of our website at aevumplus.net (the “Site”) and every purchase you make from us. They are both our terms of use for the Site and our terms of sale for orders.
By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site or place an order. Please also read Section 22 (Dispute resolution), which explains how we will try to resolve any disagreement with you. These Terms do not require arbitration, and nothing in them limits any right you may have to dispute a charge with your card issuer.
Who we are
Aion Plus is an online retailer of research peptides and laboratory consumables, sold to adults 21 and older in the United States for laboratory research use. Aion Plus is located in the United States: 227 Santa Maria, Irvine, CA 92606. All prices are in US dollars (USD).
Policies that are part of these Terms
The following policies are part of these Terms. Please read them too:
- Refund & Return Policy
- Shipping Policy
- SMS Terms (if you join our text message program)
- Disclaimer
If one of these policies covers a topic in more detail than these Terms do, that policy controls for that topic.
We also publish the following notices, which explain how we handle your information and how to get help using the Site: our Privacy Policy, Cookie Policy, Your Privacy Choices page and Accessibility Statement.
1. Eligibility: adults 21 and older in the United States
- You must be 21 years of age or older to enter the Site, create an account or buy from us. If you are under 21, please leave the Site.
- When you first visit, we ask you to confirm that you are 21 or older. We do not ask for your date of birth on that screen. At checkout, you will be asked to confirm again that you are 21 years of age or older.
- We currently sell and ship only to addresses in the United States, including Alaska, Hawaii and APO/FPO addresses where the carrier allows. We do not ship internationally.
- Products are sold for the buyer’s own laboratory research use. You may not buy products for anyone under 21, or for resale without our written permission.
- We may cancel an order and refund it in full if we have reason to believe these eligibility requirements are not met, including if we cannot confirm that the buyer is 21 or older.
2. Your account
- You may check out as a guest or create an account. If you create an account, please give us accurate, current and complete information and keep it up to date.
- Keep your password confidential. You are responsible for activity that happens under your account. If you think someone has used your account without permission, contact us right away at admin@aionplus.net.
- Each account is for one person. Please do not share your account or create an account for someone else.
- You may ask us to close your account at any time. We may close accounts that have been inactive for 3 years. Our Privacy Policy explains how we handle your information, including after an account is closed.
3. Products and product information
- Our products are research materials: synthetic peptides and related compounds supplied as lyophilized powder in sealed vials, and laboratory consumables. They are sold for in vitro laboratory research use only and are not for human consumption. They are not drugs, dietary supplements, foods or cosmetics, and they have not been evaluated or approved by the Food and Drug Administration for any use. See our Disclaimer.
- We try to describe each product accurately, including its price, strength, form, purity specification and storage conditions, and we publish a certificate of analysis for every lot. Product renders may not show the latest label. If information on the Site differs from the product label or the certificate for your lot, the label and the certificate govern.
- Information on the Site, including summaries of published research, is for general informational purposes only and is not medical advice or a recommendation to use any product in any way.
- You are responsible for handling, storing and disposing of the products you buy in accordance with the product documentation, your institution’s policies and the law.
- All products are subject to availability. We may limit quantities per order or per customer, and we may change or discontinue products at any time. These changes do not affect an order we have already accepted.
4. Prices, currency and taxes
- All prices are in US dollars (USD).
- Product prices are shown on product pages and in your cart. Shipping cost, any applicable sales tax and your full order total are shown at checkout, and you can review your order before you pay.
- We do not add handling fees, service fees or any other mandatory charges at checkout. The only amounts added to product prices are shipping charges and applicable taxes, and both are shown before you pay.
- We collect sales tax where required by law, based on the shipping address for your order.
- Prices may change at any time. A price change does not affect an order you have already placed.
- If a product is listed at the wrong price or with wrong information because of an error, we may cancel the order before it ships and refund you in full, or contact you to ask whether you want to continue at the correct price. We will not charge you more than the total you approved at checkout without your consent.
5. Placing an order and order acceptance
Here is how ordering works:
- Add products to your cart and go to checkout.
- Enter your contact, shipping and billing details.
- Review your order summary, which shows each item, shipping, tax and your order total in USD.
- Check the box confirming that you are 21 years of age or older, and check the box agreeing to these Terms and our Refund & Return Policy. Neither box is checked for you, and you cannot place an order without checking both.
- Enter your card details in the secure payment fields and select Place Order.
When you place an order, you are making an offer to buy the products in your cart. We will email you an order confirmation with your order number, the items you ordered, your total in USD and how the charge will appear on your card statement. The confirmation means we received your order. We accept your order when we ship it and send you a shipping confirmation email.
We may decline or cancel all or part of an order before it ships, for example if:
- a product is out of stock or no longer available;
- there is an error in a product’s price or description;
- we cannot verify your payment or billing information, or the order appears to be fraudulent or unauthorized;
- the eligibility requirements in Section 1 are not met; or
- the order goes over a quantity limit.
If we cancel all or part of an order after you have been charged, we will let you know and refund the full amount charged for the canceled items, including any tax on them, and the full shipping charge if the entire order is canceled. The refund goes back to your original payment method.
If an item is out of stock or will arrive later than the estimate shown at checkout, we will email you a new estimated delivery date and you may cancel that item or order for a full refund. If we cannot give you a new date, or the delay runs long, the “Backorders and delays” section of our Shipping Policy explains when we cancel the item and refund it in full.
If your order ships in more than one package, we will let you know by email. The combined charges will never be more than the order total you approved at checkout.
6. Payment and billing
- We accept the credit and debit cards shown at checkout. By giving us payment information, you confirm that you are authorized to use the card and that the information you provide is accurate.
- All prices are in US dollars (USD). Your card is charged when you place your order. Orders are processed within 1–2 business days, and shipping cost and estimated delivery are shown before you pay.
- Payments are processed by our third-party payment processor. Your card number is entered directly into the processor’s secure payment fields, transmitted using TLS encryption, and never stored on our servers. Our Privacy Policy explains the limited payment details we receive.
- Purchases from Aion Plus will appear on your card statement as AION PLUS. We also show this at checkout and in your order confirmation email.
- To help protect you and us from fraud, we and our payment processor may review orders before they ship and may ask you to confirm certain details.
Questions about a charge
If you have a question or concern about a charge, please contact us first at admin@aionplus.net or (909) 374-4297 so we can try to resolve it quickly. Nothing in these Terms limits any right you may have to dispute a charge with your card issuer.
7. Cancelling an order
- You may cancel an order at any time before it ships. Contact us as soon as possible at admin@aionplus.net or (909) 374-4297 with your order number. If the order has not shipped, we will cancel it and refund the full amount, including shipping and tax, to your original payment method.
- Once an order has shipped, it can no longer be canceled, but you can return unopened products under our Refund & Return Policy.
- Refunds can only be sent to the card or other payment method used for the order. After we issue a refund, your card issuer may need a few business days to post it to your account.
8. Shipping and delivery
Our Shipping Policy explains shipping in full. In short:
- Orders are processed within 1–2 business days (Monday through Friday, excluding US federal holidays).
- We ship with USPS or UPS, and we email you tracking information when your order ships.
- Shipping cost and estimated delivery are shown at checkout before you pay. Delivery dates are estimates, not guarantees.
- We currently sell and ship only to addresses in the United States, including Alaska, Hawaii and APO/FPO addresses where the carrier allows. We do not ship internationally, and we do not ship to package-forwarding or reshipping services that send packages outside the United States.
- Please check that your shipping address is correct before you place your order. The Shipping Policy explains what happens if an address is wrong and how we handle lost, stolen or misdelivered packages.
- Title and risk of loss pass to you when your order is delivered to the shipping address you provided.
9. Returns and refunds
Our Refund & Return Policy explains returns in full. In short:
- You may request a return of unopened, unused products in their original sealed packaging within 30 days of delivery. After we approve your return, please ship it within 14 days of receiving our return instructions.
- Vials whose seal has been broken cannot be returned unless they arrived damaged, defective or incorrect.
- If an item arrives damaged, defective or wrong, or an item is missing from your order, tell us within 7 days of delivery and include photos. We will send a free replacement or give you a full refund, and you will not pay any shipping costs for a problem caused by us.
- To start a return, contact us first at admin@aionplus.net or (909) 374-4297. We will send you return instructions and the return address.
- If you return an unopened product you no longer want, you pay the return shipping cost and the original shipping charge is not refunded. We do not charge a restocking fee.
- Approved refunds go back to your original payment method within 5–10 business days after we receive and inspect the return.
10. No subscriptions, automatic renewals or free trials
Every purchase is a one-time purchase, charged once for the order total you approve at checkout. We do not offer free trials, automatic shipments or recurring charges.
We do not currently offer subscriptions or automatic renewals. If we offer one in the future, we will clearly disclose the price, billing frequency, renewal terms and how to cancel before you enroll, and we will only enroll you with your express consent. We will also give you a simple way to cancel.
11. Promotions and discount codes
If we offer a promotion or discount code, it will come with its own terms, such as who may use it and when it expires. Unless those terms say otherwise, a code has no cash value, cannot be combined with other offers and cannot be applied to past orders.
12. Emails and text messages
- We will email you about your orders, such as order confirmations, shipping notices and replies to your questions. These messages are part of providing our service.
- Marketing emails are optional. You can unsubscribe at any time using the link in any marketing email.
- Text messages are optional. Aion Plus texts include order updates and promotional offers. You can sign up only by checking the separate text message box, which is never checked for you, on a form that asks for your phone number. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. Replying STOP ends all Aion Plus texts, including order updates. Our SMS Terms apply to our text program.
- Agreeing to these Terms does not sign you up for marketing emails or text messages.
- You agree that we may send you receipts, order confirmations and other notices about your orders and account electronically, by email or by posting them on the Site.
13. Acceptable use
When you use the Site, you agree not to:
- break any law or these Terms;
- misrepresent your age or identity, or buy products for anyone under 21;
- buy products for resale or commercial distribution without our written permission;
- use a payment card you are not authorized to use, or give false information;
- use automated tools to place orders, test payment cards or put an unreasonable load on the Site;
- upload viruses or other harmful code, or try to get around or interfere with the Site’s security features;
- copy, reproduce, sell or otherwise exploit Site content except as these Terms allow;
- harass, threaten or abuse our customer service team or other people; or
- use our forms to send spam or unsolicited advertising.
14. Intellectual property
The Site and its content, including text, graphics, logos, images, product descriptions and page design, are owned by or licensed to Thirty3 Investments LLC and are protected by United States copyright, trademark and other laws. “Aion Plus,” “Aion Plus” and our logos are trademarks of Thirty3 Investments LLC. Other names and marks shown on the Site, including card brand logos, belong to their owners.
You may view the Site and print or save pages for your personal, non-commercial use, such as keeping a copy of your order or our policies. Any other use requires our written permission.
15. Messages, feedback and other content you send us
- When you contact us or send feedback, you agree that we may use what you send to respond to you, run our business and improve our products and service. We will not publish your name or message without your permission.
- Please do not include medical or health information in messages you send through our contact form. If you need to report a reaction to a product, please follow the reporting steps in our Disclaimer.
- Do not send us anything that is unlawful, that infringes someone else’s rights, or that you do not have the right to share.
- We do not currently publish customer reviews, ratings or testimonials on the Site. If we add reviews in the future, they will come only from real customers, and we will not choose which reviews to show based on whether they are positive or negative.
- If you believe content on the Site infringes your copyright, please contact us at admin@aionplus.net with a description of the work and where it appears on the Site.
16. Privacy
Our Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. Our Cookie Policy explains the cookies we use, and our Your Privacy Choices page lets you make privacy requests.
17. Third-party services
Some parts of our service are provided by other companies, such as our payment processor and shipping carriers. Their own terms and privacy policies apply to the services they provide. If the Site links to a third-party website, such as a carrier’s tracking page, we are not responsible for that website’s content or practices.
18. Disclaimer of warranties
To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Site will always be available, uninterrupted or free of errors or harmful components.
This section applies to the Site and its content, not to the products you buy. Products you buy from us are covered by our Refund & Return Policy and by any warranties that apply under the law. We do not promise that any product will produce a particular result.
19. Limitation of liability
To the fullest extent permitted by law, Thirty3 Investments LLC and its owners, officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or loss of goodwill, arising out of or relating to these Terms, the Site or any product, even if we were told such damages were possible.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms, the Site or any product is limited to the amount you paid us for the order that gave rise to the claim, or $100 if the claim does not relate to an order.
Nothing in these Terms limits or excludes our liability for death or personal injury, for fraud or intentional misconduct, or for any other liability that cannot be limited or excluded under applicable law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. You may also have other rights that vary from state to state.
20. Indemnification
To the extent permitted by law, you agree to defend, indemnify and hold harmless Thirty3 Investments LLC and its owners, officers, employees and agents from third-party claims, losses and reasonable expenses, including reasonable attorneys’ fees, arising out of your violation of these Terms, your misuse of the Site, or your violation of any law or the rights of another person. This does not apply to the extent a claim results from our own negligence or misconduct.
New Jersey residents. If you are a consumer who lives in New Jersey, Sections 18 (Disclaimer of warranties), 19 (Limitation of liability) and 20 (Indemnification) apply to you only to the extent permitted by New Jersey law.
21. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. This choice of law does not take away any protection you have under the consumer protection laws of the state where you live that cannot be waived by agreement.
22. Dispute resolution
Step 1: Contact us first
Most concerns can be resolved quickly by contacting customer service. Before either of us files a claim in court, we each agree to first try to resolve the dispute informally. To start, send a written notice to admin@aionplus.net or by mail to 227 Santa Maria, Irvine, CA 92606. Please include your name, your contact information, your order number (if any), a short description of the issue and the resolution you are asking for. If we have a dispute with you, we will send notice to the email address on your order or account. We will each try in good faith to resolve the dispute within 30 days after the notice is received. Any deadline for filing a claim is paused during this 30-day period.
Step 2: Small claims court or other courts
If the dispute is not resolved within 30 days, either of us may bring a claim. Either of us may bring a claim in small claims court in the county where you live or in the State of California, if the claim qualifies. Any other claim must be brought in the state or federal courts located in the State of California, and you and we agree to the personal jurisdiction of those courts. If the law of the state where you live gives you the right to bring a claim in a court in your home state, you may do so.
These Terms do not require you to resolve disputes through arbitration.
Your other rights
Nothing in this section limits any right you may have to dispute a charge with your card issuer, or to contact a government agency, such as your state attorney general or consumer protection office.
23. Changes to the Site and to these Terms
We may change, suspend or discontinue any part of the Site at any time. We may also update these Terms from time to time. When we do, we will post the updated Terms on this page and change the “Last updated” date at the top. If we make a material change, we will also give notice on the Site, and by email where appropriate, before the change takes effect. Updated Terms apply only to use of the Site and to orders placed after they are posted. The Terms in effect when you placed an order apply to that order.
24. Suspension and termination
We may suspend or end your access to the Site or close your account if you violate these Terms, or if we reasonably believe it is necessary to prevent fraud or protect other people. If we close your account, we will either fulfill or refund any order you have already paid for. Sections of these Terms that by their nature should continue after termination, including those on payment, intellectual property, disclaimers, limitation of liability, indemnification, governing law and dispute resolution, will continue to apply.
25. General terms
- Entire agreement. These Terms, together with the policies listed under “Policies that are part of these Terms,” are the entire agreement between you and us about the Site and your purchases.
- Severability. If any part of these Terms is found unenforceable, the rest of these Terms stays in effect.
- No waiver. If we do not enforce part of these Terms, that does not mean we give up the right to enforce it later.
- Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer ours in connection with a merger, acquisition or sale of our business, and we will give notice if we do.
- Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, such as severe weather, natural disasters, carrier disruptions or government actions. If such an event delays your order, we will let you know, and you may cancel the affected items for a full refund.
- Notices. We will send notices to the email address on your order or account. You may send notices to us at admin@aionplus.net or by mail to 227 Santa Maria, Irvine, CA 92606.
- Headings. Section headings are for convenience only and do not change the meaning of these Terms.
Contact us
If you have questions about these Terms, a charge or an order, please contact us using the details below or through our contact page.
- Company: Thirty3 Investments LLC, doing business as Aion Plus
- Customer Service: (909) 374-4297 | admin@aionplus.net | Monday to Friday, 9 a.m. to 5 p.m. Pacific Time
- Mailing address: 227 Santa Maria, Irvine, CA 92606
- Website: aevumplus.net