Aion Plus

Privacy Policy

Last updated: November 5, 2026

This Privacy Policy explains how Thirty3 Investments LLC, doing business as Aion Plus (“Aion Plus,” “we,” “us” or “our”), collects, uses, discloses and protects personal information when you visit our website at aevumplus.net, create an account, place an order, contact us, or sign up for our emails or text messages. It also explains the choices and rights you have. Our website and products are intended only for adults 21 years of age or older in the United States.

Summary

  • We collect the information we need to sell and deliver products to you, such as your name, contact details, shipping address and order history.
  • We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
  • Your card number is entered directly into our payment processor’s secure payment fields and is never stored on our servers.
  • We currently use only cookies that are strictly necessary to run our site. We do not use analytics or advertising cookies.
  • Marketing emails and text messages are optional and are sent only if you sign up. You can opt out at any time.
  • You can ask to access, correct or delete your information on our Your Privacy Choices page.

Information we collect (Notice at Collection)

The table below lists the categories of personal information we collect, and have collected in the past 12 months, where it comes from, why we use it, and the categories of recipients we disclose it to for those business purposes. The category names used by the California Consumer Privacy Act (CCPA) are shown in parentheses. We do not sell or share any of these categories. To see how long we keep each category, see How long we keep information.

Category and examplesWhere it comes fromWhy we use itWho we disclose it to
Identifiers and contact details (CCPA: identifiers; customer records): name, email address, phone number, and billing and shipping addressesYouTo process, ship and support your orders; send order and shipping updates; manage your account; answer your messages; detect and prevent fraud; and send marketing emails or texts only if you sign upPayment processor; shipping carriers and fulfillment providers; hosting, IT and security providers; email and text message service providers; customer service tools
Account login (CCPA: identifiers; sensitive personal information, limited to account log-in): your email address or username and your password (stored only in a hashed form that we cannot read)YouTo create your account, let you sign in and keep your account secureHosting, IT and security providers
Order and purchase information (CCPA: commercial information): products ordered, prices paid, order history, delivery status, returns, refunds and cancellationsYou; our records; shipping carriers (delivery status)To fulfill orders, handle returns and refunds, provide customer service, detect and prevent fraud, and keep tax and accounting recordsPayment processor; shipping carriers and fulfillment providers; hosting and IT providers; email service providers (order emails); professional advisers such as accountants
Limited payment information (CCPA: customer records; commercial information): card brand, last four digits, expiration date, billing ZIP code and payment status. We never receive or store your full card number or security code.Our payment processorTo confirm payments, issue refunds, and detect and prevent fraudPayment processor
Device and usage information (CCPA: internet or other electronic network activity information): IP address, browser and device type, operating system, pages requested, referring page, date and time of visits, and cookie data (see our Cookie Policy)Your browser or device, automaticallyTo operate and secure the site, keep your cart and sign-in working, remember your age confirmation and cookie choice, detect and prevent fraud, and fix problemsHosting, IT and security providers; payment processor (fraud prevention on pages where its payment features appear, such as checkout)
Communications (CCPA: identifiers; customer records): messages you send through our contact form, by email, by phone or by text, and our repliesYouTo answer your questions, provide support and keep a record of your requestsHosting and IT providers; email service providers; customer service tools
Marketing preferences (CCPA: commercial information; internet or other electronic network activity information): whether you have signed up for or opted out of our emails or texts and, where our email service provider records it, whether our marketing emails are opened or their links are clickedYou; our email service providerTo send only the messages you asked for and to honor unsubscribe and opt-out requestsEmail and text message service providers
Text message consent records (CCPA: identifiers; internet or other electronic network activity information): your mobile number, the date and time you opted in, your IP address, the page and form you used, the exact consent wording shown to you, your opt-in and opt-out requests, and the messages we sentYou; our text message service providerTo send the texts you agreed to receive, prove your consent and honor your opt-outText message service provider
Age confirmation (CCPA: characteristics of protected classifications, limited to confirming that you are 21 or older): your click on “I am 21 or older” (saved as a cookie in your browser) and any age confirmation you give at checkout. We do not ask for your date of birth.YouTo limit our site and products to adults 21 and olderHosting and IT providers
Privacy request records (CCPA: identifiers; customer records): your request, the information used to verify it, and our responseYou or your authorized agentTo respond to your request and keep the records the law requiresHosting and IT providers; professional advisers when needed

We do not collect biometric information, precise geolocation, professional or employment information, education information, or government identification numbers such as Social Security, driver’s license or passport numbers. We do not ask for your date of birth or for information about your health. Please do not include medical or health information in messages you send us. We do not use your information to build advertising profiles, and we do not draw conclusions about your health from your purchases.

How we use information

  • To process, charge for, ship and deliver your orders, and to handle returns, refunds and cancellations.
  • To create and manage your account and keep it secure.
  • To send order confirmations, shipping notices and other messages about your orders and account.
  • To respond to your questions, requests and complaints.
  • To send marketing emails or text messages, but only if you have signed up for them.
  • To confirm that visitors and buyers are 21 or older.
  • To operate, maintain, secure and fix our website, and to detect and prevent fraud, unauthorized transactions and misuse.
  • To keep business, tax and accounting records, to comply with the law, and to respond to lawful requests from authorities.
  • To enforce our Terms & Conditions and protect the rights, property and safety of our customers, our business and others.

We do not use your personal information to train large language models. We do not use your personal information for profiling in furtherance of decisions that produce legal or similarly significant effects. We do not process your personal information for targeted advertising and do not sell it.

How we disclose information

We disclose personal information only as described below and only as needed for the purposes in this policy:

  • Payment processor. Our third-party payment processor and gateway receives the information needed to process your payment, issue refunds, and detect and prevent fraud. It also handles this information under its own privacy policy, for example to meet its legal obligations and to detect and prevent fraud across the merchants that use its services.
  • Shipping carriers and fulfillment providers. We give them your name, shipping address and the contents of your package and, where needed for delivery, your phone number or email address. Shipping carriers also handle this information under their own privacy policies to complete your delivery.
  • Hosting, IT and security providers. These companies host our website and store, maintain our systems and help keep them secure.
  • Email and text message service providers. These companies send our order emails and, if you sign up, our marketing emails and text messages.
  • Customer service tools. These help us receive and answer your messages.
  • Professional advisers. Accountants, lawyers, auditors and insurers, when needed for the services they provide to us.
  • Government authorities and others when the law requires. We may disclose information to comply with a law, court order or other legal process, or when we believe it is necessary to protect the rights, property or safety of our customers, our business or others, including to prevent fraud.
  • Business transfers. If our business is involved in a merger, acquisition, financing or sale of assets, personal information may be transferred as part of that transaction and will remain subject to this Privacy Policy. Text message opt-in data and consent will not be transferred as part of such a transaction.

We require our service providers to use personal information only to provide services to us, and not for their own marketing. Our payment processor and shipping carriers also handle the information they receive under their own privacy policies, as described above. Everything in this section is subject to the limits on mobile information in Text messages (SMS): we never share mobile numbers or text message opt-in data for marketing.

We do not sell or share your personal information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We have not done so in the past 12 months. We do not knowingly sell or share the personal information of anyone under 16. We do not use or disclose sensitive personal information for any purpose other than those permitted by law, such as providing the products you order, securing your account and preventing fraud, and we do not use it to infer characteristics about you.

The sensitive personal information we collect is your account login (your email address or username together with your password), which we use only to let you sign in and to keep your account secure. Some state laws may also classify information about the products you buy as health-related; see Consumer health data below.

If we ever plan to sell or share personal information, or to use it for targeted advertising, we will update this Privacy Policy first and give you a clear way to opt out before we begin.

Payment security

When you pay by credit or debit card, your card details are entered directly into secure payment fields provided by our third-party payment processor and are transmitted over an encrypted (TLS/HTTPS) connection. We never see or store your full card number or security code on our servers. Our payment processor is required to protect card data under the Payment Card Industry Data Security Standard (PCI DSS). We receive only limited information, such as the card type, the last four digits, the expiration date and the billing ZIP code, to process refunds and help prevent fraud.

How we protect information

We use reasonable administrative, technical and physical safeguards designed to protect your personal information, including encryption in transit and access controls. Our entire site is served over a secure HTTPS connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies and similar technologies

We currently use only cookies that are strictly necessary to operate our site: to verify your age, remember your cookie choice, keep items in your cart, keep you signed in, and process payments securely. We do not use analytics or advertising cookies. If we add them in the future, they will load only after you agree, and you can change your choice at any time using the Cookie Settings link at the bottom of every page. Our Cookie Policy lists each cookie we use, what it does and how long it lasts.

Do Not Track, Global Privacy Control and third-party tracking

Do Not Track. Some browsers send a “Do Not Track” (DNT) signal. Because there is no common industry standard for DNT, our site does not respond to DNT signals. We do honor a Global Privacy Control (GPC) signal as a request to opt out of the sale or sharing of your personal information, and of targeted advertising, for that browser and, if you are signed in, for your account, as described on our Your Privacy Choices page.

Third-party tracking. Other than our payment processor as described in this paragraph, we do not allow advertising networks or other third parties to collect information about your online activities over time and across different websites when you use our site. Our payment processor may collect device and browser information on pages where its payment features appear, such as checkout, and may combine it with information it collects on other websites that use its services, to detect and prevent fraud under its own privacy policy.

Email messages

If you sign up for our emails, we will send you messages about new products and offers. Every marketing email includes an unsubscribe link and our postal address. We process unsubscribe requests promptly, and always within 10 business days. After you unsubscribe, we keep your email address on a suppression list so that we do not email you again, and we never sell or transfer the addresses of people who have unsubscribed. You will still receive emails about your orders and account, such as order confirmations and shipping notices.

We do not offer discounts or other rewards in exchange for signing up for our emails or texts. If we do in the future, we will explain the terms in a Notice of Financial Incentive before you sign up.

Text messages (SMS)

Text messages are optional. If you check the text message box on a form on our site, you agree to receive recurring automated Aion Plus texts, such as order and shipping updates, cart reminders and promotional offers, at the mobile number you provide. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. Our SMS Terms describe the program in full.

What we collect. Your mobile number and a record of your consent: the date and time, your IP address, the page and form you used, and the exact consent wording you saw. We also keep records of the messages we send you and of any opt-out or opt-in requests.

How we use it. Only to send you the text messages you agreed to receive, to keep records of your consent and opt-out choices, and to honor those choices.

How we share it. We use a text messaging service provider to deliver our messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and the text-messaging platform that delivers our messages, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their marketing purposes.

How to opt out. Reply STOP (or QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE) to any text from us, or tell us by email, by phone or through our contact form. Replying STOP ends all text messages from Aion Plus, including order updates. Opt-out replies sent by text are processed automatically. Requests made by email, by phone or through our contact form are processed promptly, and always within 10 business days. We keep a record of your opt-out so that we do not text you again unless you opt back in.

If you give us a phone number with an order but do not check the text message box, we do not send you text messages. We use that number only to contact you if there is a problem with your order and to give to the shipping carrier for delivery.

How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, including to fulfill orders, provide customer service, meet legal, tax and accounting obligations, resolve disputes and enforce our agreements. When it is no longer needed, we delete or de-identify it. When we de-identify information, we keep it in de-identified form and do not attempt to re-identify it. Our standard retention periods are:

InformationHow long we keep it
Order and transaction records, including limited payment information7 years after the order, for tax and accounting purposes
Account informationWhile your account is open. You can ask us to close your account at any time. We may close accounts that have had no activity for 3 years and delete or de-identify their account information, except order records we must keep.
Contact form messages and customer service emails3 years after our last communication with you
Marketing email addressUntil you unsubscribe. After that, we keep your email address on a suppression list so that we do not email you again.
Text message consent recordsWhile you are subscribed, and for 5 years after you opt out or after the last message we send you, whichever is later
Text message opt-out records10 years after you opt out, so that we do not text you again
Privacy request records24 months
Server and security logsUp to 12 months
CookiesAs listed in our Cookie Policy

Your privacy rights

Depending on where you live, you may have additional privacy rights under your state’s law. We honor the rights described in this section for all U.S. residents. This includes residents of states with comprehensive privacy laws, such as California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, and other states as their laws take effect. You have the right to:

  • Access and know. Ask us what personal information we have collected about you, where it came from, why we collected it and who we disclosed it to, and get a copy of the specific information in a portable format.
  • Correct. Ask us to correct inaccurate personal information.
  • Delete. Ask us to delete personal information we collected from or about you.
  • Opt out. Opt out of the sale or sharing of your personal information, targeted advertising, and profiling in furtherance of significant decisions. We do none of these, but you may still submit an opt-out request, and we will honor it if our practices change.
  • Limit the use of sensitive personal information. We use sensitive personal information only for purposes the law permits, but you may still submit a request.
  • Get a list of third parties. Ask for a list of the specific third parties to which we have disclosed your personal information.
  • Withdraw consent. Withdraw any consent you have given us, such as for marketing emails or text messages.
  • Appeal. Appeal our decision on your request.

To make a request, use the form on our Your Privacy Choices page or email admin@aionplus.net. To protect your information, we will verify your request by matching information you give us with information we already have, such as your email address and a recent order number. You may use an authorized agent; we will ask the agent for your signed permission and may ask you to confirm your identity directly with us. We will confirm receipt within 10 business days and respond within 45 days. If we need more time (up to 45 more days), we will tell you why. If we decline your request, you may appeal by replying to our decision or emailing admin@aionplus.net with the subject line “Privacy Appeal.” We will respond to your appeal in writing within 45 days and explain the reasons for our decision. If you are not satisfied with the result, you may contact your state Attorney General.

You do not need to verify your identity to opt out of the sale or sharing of your personal information or to limit the use of sensitive personal information. We will not ask for your Social Security number, a copy of your ID or your payment card number to process any privacy request.

We may need to keep some information after a deletion request, for example order and payment records we must keep for tax and accounting purposes, or records we need to prevent fraud or to honor your opt-out choices. If we cannot fully complete a request, we will explain why.

You can review and update your account information at any time by signing in to My Account, or ask us to correct it by emailing admin@aionplus.net.

Non-discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you a different price, or provide a different level of quality because you made a privacy request.

Consumer health data (Washington and Nevada)

We sell research materials and laboratory consumables, and we do not ask for information about your health. Washington’s My Health My Data Act and Nevada’s consumer health data law could classify some information, such as the products you buy from us, as “consumer health data.” Our Consumer Health Data Privacy Policy explains what we collect, how we use and share it, and the rights Washington and Nevada residents have.

California privacy rights

If you live in California, you have the rights described in Your privacy rights. The table in Information we collect is our notice at collection. It lists the categories of personal information we have collected in the past 12 months, the sources, our business purposes, and the categories of recipients to which we disclosed each category for a business purpose. We have not sold or shared personal information in the past 12 months.

Shine the Light. California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

Nevada residents

We do not sell “covered information” as defined in Nevada Revised Statutes Chapter 603A. Nevada residents may still submit a verified request directing us not to sell their covered information by emailing admin@aionplus.net. We will respond within 60 days.

Children’s privacy

Our website and products are intended only for adults who are 21 years of age or older. Our site is not directed to children, and we do not knowingly collect personal information from anyone under 21, including children under 13. If we learn that we have collected personal information from someone under 21, we will delete it, except for any record of a transaction that the law requires us to keep, which we will use for no other purpose. If you believe this has happened, contact us at admin@aionplus.net.

Links to other websites

Our site may link to websites we do not operate, such as government websites or a carrier’s tracking page. This Privacy Policy does not apply to those websites, and we encourage you to read their privacy policies.

Changes to this Privacy Policy

If we make material changes to this Privacy Policy, we will post the updated policy on this page with a new effective date and, where the changes are significant, notify you by email or with a notice on our site before they take effect. If we make a material change to how we use personal information we have already collected, we will notify you in advance and, where required by law, ask for your consent first. The “Last updated” date at the top of this page is this policy’s effective date. We review this policy at least once every 12 months.

Accessibility of this policy

We want this policy to be easy for everyone to read. If you have a disability and need this Privacy Policy in another format, contact us using the details below. You can also read our Accessibility Statement.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Thirty3 Investments LLC, doing business as Aion Plus, 227 Santa Maria, Irvine, CA 92606. Privacy questions: admin@aionplus.net. Customer service: admin@aionplus.net or (909) 374-4297 (Monday to Friday, 9 a.m. to 5 p.m. Pacific Time).